Projects

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Finance
Promoting Green Finance for Dominican, Jamaican and Ugandan Public Banks
Agence Française de Développement, March 2026 — March 2027
Economics
Baseline Survey for the Fiji Tourism Development Program in Vanua Levu
Ministry of Tourism and Civil Aviation of the Fiji, November 2025 — April 2026
Economics
Strengthening and Implementing Circular Labor Migration between Spain and Central America
Inter-American Development Bank, November 2025 — March 2026
IT
Development of the World Bank’s Health Sector Cybersecurity Toolkit for LMICs
World Bank, October 2025 — February 2026
Economics
Data Governance in the Costa Rican Social Security Fund
World Bank, May 2025 — June 2026
Finance
Operationalization of the Partial Credit Guarantee Facility in Central African Republic
Ministry of Finance and Budget of the CAR, February 2025 — August 2027
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Gender SMART Tool Update

European Bank for Reconstruction & Development
Management Consulting
A2F supported the European Bank for Reconstruction and Development in updating and enhancing the Gender SMART tool, a structured framework used to integrate gender considerations into project design and implementation. We refined and automated key qualitative and quantitative components of the tool, ensuring alignment with updated country and sectoral data and strengthening its functionality as a standardized diagnostic instrument. We also updated associated business processes, templates, and documentation, and delivered targeted training sessions to EBRD teams to support effective adoption and application of the enhanced methodology.
United Kingdom
January 2023 — April 2023

Household Welfare Monitoring Survey for the Pantawid Pamilyang Pilipino Program

World Bank
Economic Consulting
A2F conducted a large-scale household welfare monitoring survey in the Philippines for the World Bank, supporting the evaluation of the Pantawid Pamilyang Pilipino Program (4Ps) and tracking the well-being of low-income households over time. We designed and implemented a rigorous mixed-mode data collection approach, including two rounds of in-person panel surveys and multiple rounds of phone surveys covering a nationally representative sample of approximately 3,600 households. We developed survey instruments, managed fieldwork and data quality processes, and delivered cleaned datasets and analytical outputs to enable robust impact evaluation and policy decision-making.
Philippines
October 2023 — June 2025

Identifying Solutions to Increase the Participation of Jamaican Women under the Boosting Innovation, Growth and Entrepreneurship Ecosystems Programme

Development Bank of Jamaica
Economic Consulting
A2F supported the Development Bank of Jamaica in assessing the entrepreneurial landscape and barriers faced by women-led businesses under the BIGEE Programme, with the objective of increasing their participation in innovation and entrepreneurship initiatives. We applied a mixed-method approach combining desk review, surveys with women entrepreneurs, and stakeholder interviews to analyse constraints affecting access to finance, business support programmes, and market opportunities. We delivered practical, evidence-based recommendations to inform the design of targeted programmes and financial products to enhance women’s participation and growth across the business lifecycle.
Jamaica
May 2023 — September 2023

IFC Advisory Services Annual Client Survey (2015-2020)

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation (IFC) in administering its global Advisory Services Client Survey for six straight years, designing and managing multi‑language online surveys, developing real‑time data platforms, and analysing client feedback to generate insights on satisfaction, impact, and demand to inform IFC’s advisory strategy.
United States of America
March 2015 — October 2020

IFC Africa MSME Finance Program: Provision of Services to Skye Bank

International Finance Corporation
Management Consulting
A2F supported the International Finance Corporation in scaling up SME banking operations at Skye Bank (now Polaris Bank) in Nigeria, strengthening strategy, risk management, IT systems, and product development through capacity‑building, customer surveys, and process optimisation to enable sustainable portfolio growth.
Nigeria
February 2015 — December 2015

Implementation of Risk-Based Supervision in Malawi

Reserve Bank of Malawi
Management Consulting
A2F supported the Reserve Bank of Malawi in implementing a risk‑based supervision framework for deposit‑taking and non‑deposit‑taking microfinance institutions, developing supervisory standards, risk measures, and reporting requirements, and strengthening regulatory capacity through training and institutional diagnostics to improve oversight of the microfinance sector.
Malawi
January 2017 — March 2017

Implementing a Medium-Term Expenditure Framework in Bermuda

Government of Bermuda
Management Consulting
A2F supported the Government of Bermuda and the Ministry of Finance in implementing a Medium-Term Expenditure Framework (MTEF), strengthening fiscal planning and expenditure management through multi-year budgeting, debt reduction planning, and fiscal policy analysis. The assignment included the development of financial modelling tools, expenditure and fiscal space assessments, and recommendations on budget transparency and open budget practices to support sustainable public financial management.
Bermuda
July 2011 — November 2011

Improving Access to Financial Services in Niger

World Bank
Management Consulting
A2F supported the World Bank in improving access to financial services in Niger, conducting a diagnostic of the microfinance sector and regulatory authority (ASRM), assessing institutional capacity needs, and providing technical assistance through risk‑based supervision training, operational manuals, and strategic recommendations to strengthen microfinance institutions and sector oversight.
Niger
December 2016 — June 2017

Improving Arval Italy's SME Business Division Value-Chain through Lean Project Management Principles

Arval Italy
Management Consulting
A2F supported Arval, a BNP Paribas Group subsidiary, in optimizing the SME business division value chain through lean project management, mapping current processes and customer journeys, identifying inefficiencies and gaps, and developing prioritized improvement actions and an implementation plan to enhance operational efficiency, reduce rework, and improve customer conversion.
Italy
October 2017 — November 2017

Improving Digital Lending Products for WSME Lending in Nigeria

World Bank
Economic Consulting
A2F supported the World Bank in evaluating and enhancing digital lending platforms for women‑led SMEs (WSMEs) in Nigeria. We conducted a review of pilot platforms, international best practices, and data analytics approaches to identify opportunities to improve efficiency and uptake. We delivered actionable recommendations and workshops to strengthen digital lending products and scale solutions across the financial sector.
Nigeria
April 2022 — May 2023

Improving Rural and Women’s Small Businesses Access to Finance in Uzbekistan

Asian Development Bank
Management Consulting
A2F supported the Asian Development Bank in improving access to finance for rural and women‑owned small businesses in Uzbekistan, strengthening the capacity of participating banks through strategy development, credit scoring enhancements, and the design of gender‑focused financial products, alongside targeted training and implementation support to expand inclusive financial services.
Uzbekistan
May 2014 — November 2015

Improving the Adaptation of Financial Products and Services for Women Entrepreneurs in Colombia

Inter-American Development Bank
Economic Consulting
A2F supported the Inter-American Development Bank in Colombia to improve the adaptation of financial products for women entrepreneurs, addressing gender gaps in access to finance. We applied a user-centered approach combining data analysis, market segmentation, and stakeholder engagement to identify needs and constraints. We developed targeted personas and practical recommendations to guide the design of tailored financial solutions and strengthen inclusive financial ecosystems.
Colombia
August 2024 — May 2025

Independent Evaluation of the Activity of the Regional Sahel Pastoralism Support Project

Millennium Challenge Corporation
Economic Consulting
A2F supports the Millennium Challenge Corporation (MCC) in a multi-year independent evaluation of the PRAPS Activity in Niger, covering animal health, natural resource management, and market access interventions. We apply a mixed-methods approach across baseline, interim, and endline phases, combining surveys, key informant interviews, and secondary analysis to assess programme performance and impact on livestock value chain actors. We deliver evidence-based findings and recommendations guided by DAC criteria to evaluate outcomes, effectiveness, and sustainability across the activity’s components.
Niger
June 2019 — February 2028

Initial Data Quality Review of the Benin Regional Compact

Millennium Challenge Corporation
Management Consulting
A2F conducted an initial Data Quality Review for the Benin Regional Compact, helping MCA-Benin strengthen the quality, accuracy, and reliability of monitoring data and reported results. We assessed indicator data systems, collection processes, metadata, and reporting circuits to identify constraints and improve overall M&E performance. We also provided practical recommendations to strengthen data management and gender-disaggregated reporting, supporting more robust measurement of Compact results and progress.
Benin
June 2024 — November 2024

Institutional Capacity Assessment for the Securities and Exchange Commissions of Zambia and Zimbabwe

Financial Sector Deepening Africa
Management Consulting
A2F supported Financial Sector Deepening Africa in assessing the institutional capacity of the Securities and Exchange Commissions of Zambia and Zimbabwe. We analysed organisational structures, regulatory frameworks, and operational effectiveness to evaluate each institution’s ability to fulfil its mandate. We delivered country‑specific reports with actionable recommendations and implementation plans to strengthen institutional capacity and performance.
Zambia, Zimbabwe
April 2019 — February 2020

Institution-Building and Process Optimization at Mi-Bospo

European Bank for Reconstruction & Development
Management Consulting
A2F supported the European Bank for Reconstruction and Development and European Fund for Southeast Europe in strengthening institutional capacity and optimizing business processes at Mi‑Bospo, conducting strategic diagnostics and customer‑centric analyses, and delivering operational improvements, governance support, and market positioning strategies to enhance service quality and efficiency.
Bosnia & Herzegovina
March 2015 — February 2016

Institution-Building at Micro-Credit Foundation EKI

Micro-Credit Foundation EKI
Management Consulting
A2F strengthened the institutional capacity of the Micro-Credit Foundation EKI in Bosnia and Herzegovina, on behalf of the European Bank for Reconstruction and Development (EBRD), helping the organisation address portfolio quality challenges, refine its strategic positioning, and enhance governance and risk management systems to ensure long‑term sustainability. The assignment also included process improvements and extensive staff training to strengthen lending practices and improve portfolio performance across EKI’s branch network.
Bosnia & Herzegovina
March 2009 — November 2009

Integrating Climate-related Financial Risks in Financial Supervision

Eastern Caribbean Central Bank
Management Consulting
A2F supported the ECCB in integrating climate‑related financial risks into supervisory frameworks across the Eastern Caribbean. We assessed physical and transition risks, mapped exposures in the non‑banking sector, and provided guidance on incorporating climate risks into risk‑based supervision and future stress‑testing. We also delivered capacity‑building through training workshops and stakeholder engagement with regulators and financial institutions.
Anguilla, Antigua & Barbuda, Dominica, Grenada, Montserrat, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & the Grenadines
February 2022 — December 2023

Introduction of New Mobile Financial Services for Women Entrepreneurs in the Kyrgyz Republic

Government of the Kyrgyz Republic
Management Consulting
A2F supported the Ministry of Economy of the Kyrgyz Republic and the Asian Development Bank in introducing mobile financial services for women entrepreneurs, conducting market research and analysing international best practices to design and implement mobile banking and alternative delivery channels, and delivering action plans and regulatory guidance to improve access to finance in rural and underserved areas.
Kyrgyz Republic
April 2017 — August 2017

Malawi Land-Based Revenue Study

Millennium Challenge Corporation
Economic Consulting
A2F supported the Millennium Challenge Corporation (MCC) in analysing land‑based revenue mobilisation and public finance management in Malawi to inform land sector investments. We assessed institutional frameworks, legal and policy arrangements, and operational systems affecting land revenue collection and utilisation. The assignment delivered evidence‑based recommendations and due diligence to strengthen land‑based revenue generation and improve land use efficiency at national and municipal levels.
Malawi
September 2020 — September 2022

Market Analysis of Private Early Childhood Care in Mexico

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation (IFC) in conducting a market analysis of private early childhood care services in Mexico, assessing market demand, provider business models, financing constraints, and regulatory barriers to identify opportunities to expand access to quality childcare and support women’s economic participation. The assignment combined surveys, focus groups, and stakeholder consultations to develop evidence-based recommendations for future investments and market development initiatives in the childcare sector.
Mexico
May 2026 — November 2026

Market Demand Study to Determine the Feasibility of Re-Establishing a National Development Bank of Guyana

Government of Guyana
Economic Consulting
A2F supported the Government of the Cooperative Republic of Guyana and the Caribbean Development Bank in assessing the feasibility of re‑establishing a national development bank, analysing the financial sector structure and SME financing constraints, quantifying unmet demand through surveys of 400 enterprises and stakeholder consultations, and delivering policy recommendations and financing options to improve credit access for priority sectors.
Guyana
April 2018 — June 2018

Market Research on Mobile Money Inactivity in Côte d'Ivoire

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in conducting market research on mobile money inactivity in Côte d’Ivoire, analysing customer data and behavioural patterns to identify drivers of inactivity, and delivering evidence‑based recommendations to improve product design, outreach, and customer activation strategies.
Côte d'Ivoire
January 2014 — May 2014

Market Scoping Study to Inform the Development of the Affirmative Finance Action for Women in Africa Program

African Development Bank
Economic Consulting
A2F supported the African Development Bank in conducting a multi‑country market scoping study to inform the design of the Affirmative Finance Action for Women in Africa (AFAWA) program, assessing constraints and opportunities affecting women‑owned MSMEs through country missions and stakeholder consultations, and delivering targeted recommendations on financial instruments and interventions to expand access to finance for women entrepreneurs.
Cameroon, Kenya, Mali, Morocco, Nigeria, Zambia
April 2016 — May 2016

Market Segmentation Study to Identify Profiles and Needs of TBC Bank's Female Clients

European Bank for Reconstruction & Development
Economic Consulting
A2F supported EBRD and TBC Bank in assessing the financial needs of women‑led MSMEs in Georgia through a market segmentation study. We conducted surveys (500 W‑MSMEs) and focus groups to analyse demand patterns and develop customer personas. We delivered actionable recommendations to tailor financial products and services to different W‑MSME segments and improve financial inclusion.
Georgia
September 2022 — March 2023

Market Skills Assessment in the South Sudanese Banking and Finance Sector

Bank of South Sudan
Economic Consulting
A2F supported the Bank of South Sudan (BoSS) in conducting a market skills assessment of the banking and financial sector to identify workforce capacity gaps, emerging skills needs, and priority training requirements. The assignment combined stakeholder consultations, surveys, interviews, and labor market analysis to provide evidence-based recommendations for strengthening sector skills development and supporting the establishment of a dedicated Institute of Banking and Finance.
South Sudan
June 2026 — November 2026

Market Study: Financing Small and Medium Enterprises in Tanzania

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in conducting an in‑depth market study of SME finance in Tanzania to inform improved financial sector offerings. We analysed the business, financial, and regulatory environment, combining stakeholder interviews with primary survey data to assess SME financing needs and constraints. We quantified unmet demand—across different sectors and by gender—and delivered actionable insights to support financial institutions in designing tailored products and services for SMEs.
Tanzania
June 2019 — February 2020

Market Study on How to Broaden Participation of Women-owned SMEs in Critical Growth Sectors in Ghana, Nigeria, Rwanda, Tanzania, and Uganda

International Finance Corporation
Economic Consulting
A2F supported IFC in conducting multi‑country market studies to expand the participation of women‑owned SMEs (WSMEs) in high‑growth sectors across Africa (Rwanda, Tanzania, Uganda, Nigeria, and Ghana). We mapped priority value chains, analysed business environments and SME finance supply, and gathered insights through large‑scale surveys (including ~5,200 WSMEs), stakeholder interviews, and focus groups. We delivered evidence‑based recommendations to enhance access to finance, strengthen ecosystems, and design targeted support for WSMEs across countries.
Ghana, Nigeria, Rwanda, Tanzania, Uganda
May 2021 — January 2022

Microinsurance Landscape Study for Latin America and the Caribbean

Microinsurance Network
Economic Consulting
A2F supported the Microinsurance Network in conducting a comprehensive landscape study of microinsurance markets across Latin America and the Caribbean, updating regional databases through surveys and stakeholder interviews, and delivering analysis and dissemination outputs to strengthen industry coordination, benchmarking, and the expansion of microinsurance as a risk management tool for vulnerable populations.
Luxembourg
April 2017 — February 2018

Mid-Term Evaluation of the Program Harnessing Innovation for Financial Inclusion

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in conducting a mid‑term evaluation of the Harnessing Innovation for Financial Inclusion (HiFi) Program, assessing governance, strategy, and portfolio performance through case studies and stakeholder analysis, and delivering recommendations to strengthen program design, implementation, and results measurement while validating the theory of change.
Bangladesh, Ethiopia, Ghana, India
November 2017 — August 2018

Mid-Term Review of the Ghana Warehouse Receipts System Project

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in conducting a mid‑term review of the Ghana Warehouse Receipts System (WRS) project to assess its performance and inform the next phase. We evaluated project design, implementation, and early outcomes using a mixed‑methods approach combining document analysis, stakeholder interviews, and focus group discussions. We delivered lessons learned and actionable recommendations to strengthen the effectiveness and impact of the WRS in improving farmers’ access to finance and structured markets.
Ghana
August 2019 — January 2020

MSME Finance and Financial Inclusion Technical Assistance in Djibouti

World Bank
Management Consulting
A2F supported the World Bank in providing technical assistance to strengthen MSME finance and financial inclusion in Djibouti, focusing on enhancing the microfinance sector and regulatory framework. We conducted stakeholder consultations and a nationwide survey of 300 MSMEs to assess financing needs, digital finance demand, and market constraints. We delivered actionable recommendations and implementation support to improve regulations, attract commercial investment, and operationalise key financial sector reforms, including the partial credit guarantee framework.
Djibouti
January 2020 — May 2020

Policy and Institutional Framework for SME Development in the Bahamas

Inter-American Development Bank
Economic Consulting
A2F supported the Inter-American Development Bank in developing a policy and institutional framework for SME development in the Bahamas, analysing financial sector constraints, designing appropriate financing instruments, and delivering a credit guarantee program and operational manual to enhance access to finance and competitiveness.
Bahamas
January 2015 — June 2015

Policy Guidance to Foster Innovative Risk Management Solutions to Promote Investments in Africa

Food & Agriculture Organization of the United Nations
Economic Consulting
A2F supported the Food and Agriculture Organization (FAO) in analysing and promoting innovative risk‑management solutions for agribusiness investment across multiple African countries, conducting case studies and stakeholder consultations to identify effective risk‑sharing mechanisms and delivering policy recommendations to strengthen financing frameworks and support inclusive agricultural growth.
Burkina Faso, Ethiopia, Ghana, Morocco, Uganda, Zambia
September 2013 — March 2014

Post-Compact Evaluation of the Activity of the Georgia Regional Development Fund

Millennium Challenge Corporation
Economic Consulting
A2F supported the Millennium Challenge Corporation in conducting an independent evaluation of the Georgia Regional Development Fund (GRDF), assessing how the fund’s design, theory of change, and SME support model contributed to financial and development outcomes through mixed‑methods analysis, due diligence, and sector case studies, and delivering recommendations to strengthen policy, products, and service design.
Georgia
October 2015 — June 2017

Post-Implementation Evaluation of the Development Bank of Jamaica's Reverse Factoring Product

Development Bank of Jamaica
Economic Consulting
A2F conducted a post-implementation evaluation of the Development Bank of Jamaica’s reverse factoring product, assessing its effectiveness and identifying barriers to adoption within the MSME financing ecosystem. We combined product review, updated market assessment, and stakeholder consultations to analyze market demand, operational constraints, and discrepancies with earlier design assumptions. We delivered strategic options and a roadmap to support product redesign, strengthen receivables financing, and enhance financial inclusion in Jamaica.
Jamaica
November 2023 — February 2024

Pre-Feasibility Study on the Implementation of an Inclusive Ecosystem for Digital Finance in Ghana

KfW Development Bank
Management Consulting
A2F supported KfW Development Bank in conducting a pre‑feasibility study to design an inclusive digital finance ecosystem in Ghana, assessing regulatory frameworks, market structure, stakeholder landscape, and digital infrastructure needs—including interoperable payments—and delivering a feasibility strategy and implementation options for a national digital payments platform.
Ghana
May 2018 — July 2018

Processes Enhancement for the World Bank's South Asia Regional Procurement Manager's Office

World Bank
Management Consulting
A2F supported the The World Bank in re‑engineering procurement and quality assurance processes for the South Asia Regional Procurement Manager’s Office, conducting process mapping, policy analysis, and performance reviews, and developing operational improvements, performance management tools, and change management recommendations to support the implementation of the World Bank’s new procurement policy framework.
India, United States of America
September 2013 — February 2014

Process Evaluation for the Climate Smart Enhanced Public Works Programme

World Bank
Economic Consulting
A2F conducted a process evaluation of the Climate Smart Enhanced Public Works Programme in Malawi for the World Bank, assessing its effectiveness in supporting climate resilience and social protection outcomes for vulnerable populations. We applied a mixed-method approach combining surveys, interviews, and focus groups to evaluate key implementation processes, including targeting, payments, grievance mechanisms, and asset quality. We delivered actionable recommendations to improve operational efficiency, accountability, and long-term program impact.
Malawi
January 2025 — May 2025

Process Evaluations for Employment Subsidies Supported by Uzbekistan’s Strengthening Social Protection Project

World Bank
Economic Consulting
A2F supported the World Bank in conducting process evaluations of employment subsidy programmes under Uzbekistan’s Strengthening Social Protection Project to improve programme effectiveness and delivery. We assessed institutional structures, implementation processes, and adherence to operational guidelines using desk reviews, surveys, and stakeholder interviews. We also gathered beneficiary feedback through surveys and interviews to evaluate programme outcomes and identify constraints, delivering actionable recommendations to optimise implementation and impact.
Uzbekistan
December 2021 — May 2022

Public Policy, Fintech, and SMEs: Recommendations for Promoting a New Financing Ecosystem

Asia-Pacific Economic Cooperation Secretariat
Management Consulting
A2F supported the APEC Secretariat in developing policy recommendations to promote the adoption of Fintech solutions for SMEs across APEC economies. We analysed Fintech ecosystems, regulatory environments, and SME financing needs to identify best practices and emerging trends. We delivered actionable recommendations and capacity‑building activities, including dissemination at APEC SME Week and an official APEC publication.
Singapore
May 2021 — May 2022

Qualitative Assessment of Economic Mobility and Labor Markets in Türkiye: A Gender Perspective

World Bank
Economic Consulting
A2F supported the World Bank in conducting a qualitative assessment of economic mobility, labour markets, and entrepreneurship in Türkiye from a gender perspective, examining the factors that influence women’s and men’s economic opportunities and pathways to social and economic advancement. The assignment combined literature review, qualitative field research, focus group discussions, and in-depth interviews to generate evidence-based insights and recommendations on labour market participation, entrepreneurship, and economic inclusion.
Türkiye
May 2013 — September 2013

Re-Engineering of MSME Lending at Opportunity Albania

Dutch Entrepreneurial Development Bank, European Fund for Southeast Europe
Management Consulting
A2F supported EFSE and FMO in re‑engineering MSME lending operations at Opportunity Albania, conducting an institutional and process diagnostic to identify operational inefficiencies, simplify lending methodologies, and strengthen credit risk management practices. The assignment included extensive review of credit files, staff training and coaching, and recommendations on credit policies, human resources, and organisational effectiveness to improve lending quality, operational efficiency, and portfolio performance.
Albania
November 2010 — March 2011

Research on Crowdfunding as a Capital Source in the U.S.

Government of the United States of America
Economic Consulting
A2F supported the U.S. Small Business Administration and the National Women’s Business Council in conducting a comprehensive study on crowdfunding as a capital source, analysing market dynamics, platform data, and gender-specific factors to assess impacts on small businesses and women entrepreneurs, and delivering evidence-based insights and policy recommendations to expand access to finance.
United States of America
August 2016 — August 2017

Review and Gender Mainstreaming of the M&E Framework of the Canada-African Development Bank Climate Fund

African Development Bank
Management Consulting
A2F supported the African Development Bank in reviewing and gender-mainstreaming the Monitoring and Evaluation framework of the Canada–Africa Climate Fund, strengthening its ability to track gender-responsive climate investments. We applied a mixed-method approach combining desk review and stakeholder consultations to revise the Theory of Change and integrate a gender and climate lens into the framework. We developed gender-centered, SMART KPIs and a dedicated M&E tool to improve performance tracking, reporting, and impact measurement across the Fund.
Canada, Côte d'Ivoire
February 2024 — August 2024

Review of Proposals for the Establishment of a Compensation Scheme for the Non-Deposit Taking Sector of Jamaica

Financial Services Commission of Jamaica
Management Consulting
A2F supported the Financial Services Commission of Jamaica in reviewing proposals for establishing a compensation scheme for the non‑deposit taking sector, conducting a situational analysis and updating prior proposals to design policy options that protect policyholders, investors, and pensioners, and delivering a regulatory roadmap and implementation plan to guide the scheme’s establishment.
Jamaica
June 2018 — November 2018

Review of the Effectiveness of Committees, Panels, and Groups Established by the Board of the Green Climate Fund

Green Climate Fund
Management Consulting
A2F supported the Green Climate Fund in assessing the effectiveness of its Board’s committees, panels, and groups, evaluating their performance, value generation, and operational efficiency against expected outcomes, and delivering recommendations to strengthen governance, improve decision‑making processes, and enhance overall institutional effectiveness.
South Korea
December 2018 — October 2019

Review of the Making Finance Work for Africa Partnership Progress

African Development Bank
Economic Consulting
A2F supported the African Development Bank (AfDB) in assessing the performance of the MFW4A Partnership and its Secretariat through a comprehensive progress review. We evaluated performance across relevance, effectiveness, and efficiency using desk reviews, stakeholder interviews, and surveys. We delivered actionable recommendations to strengthen the Partnership’s strategy, governance, and future performance.
Côte d'Ivoire
October 2020 — January 2021

Revision of Results Frameworks under the Comprehensive Africa Agricultural Development Programme Multi-Donor Trust Fund

World Bank
Management Consulting
A2F supported the The World Bank in providing technical backstopping for the rollout of revised results frameworks under the CAADP Multi‑Donor Trust Fund, operationalising data collection systems, strengthening M&E processes across recipient institutions, and delivering analytical inputs, case studies, and guidance to improve results reporting and evaluation.
Malawi, Togo
August 2015 — June 2016

Risk Assessment of Electronic Funds Transfer in Malawi

Reserve Bank of Malawi
Economic Consulting
A2F supported the Reserve Bank of Malawi in conducting a risk assessment of electronic funds transfer (EFT) systems, reviewing existing payment processes, identifying operational weaknesses, and delivering recommendations and a phased action plan to enhance efficiency, reduce costs, and strengthen government payment systems.
Malawi
October 2014 — December 2015

Savings and Credit Cooperatives Sector Analysis in Kenya

Financial Sector Deepening Kenya
Economic Consulting
A2F supported FSD Kenya in conducting a comprehensive analysis of the SACCO (Savings and Credit Cooperatives) sector, assessing its role within the financial system, evaluating institutional performance and regulatory compliance, and delivering recommendations to strengthen sector oversight and enhance its contribution to financial inclusion.
Kenya
May 2014 — July 2014

SME Finance Market Assessment and Development of an Off-Grid Renewable Energy Finance Facility in Pakistan

KfW Development Bank
Economic Consulting
A2F supported the KfW Development Bank in conducting a comprehensive SME finance market assessment and designing an off‑grid renewable energy finance facility in Pakistan, analysing supply and demand constraints, identifying financing bottlenecks, and developing a scalable financing model to support SME access to credit and renewable energy investments.
Pakistan
July 2014 — March 2015

SME Survey for a Banking Group: Burkina Faso, Côte d’Ivoire, and Senegal

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in assessing the MSME sector and identifying financial needs across Côte d’Ivoire, Senegal, and Burkina Faso to inform a banking group’s MSME value proposition. We designed and implemented quantitative and qualitative surveys to analyse market conditions, financing gaps, and business constraints, including gender differences. We delivered country‑specific and regional insights to support the development of tailored financial and non‑financial products for MSMEs.
Burkina Faso, Côte d'Ivoire, and Senegal
April 2019 — February 2020

Strategy Consulting and Project Feasibility Study for an Electronic Marketplace for SMEs

Business in Development Network
Economic Consulting
A2F supported the BiD Network in designing the strategic framework and assessing the feasibility of an innovative online marketplace connecting SMEs in developing countries with potential investors. The assignment involved evaluating alternative business models, conducting a strategic review, and developing recommendations to support the creation of a peer‑to‑peer investment platform aimed at expanding SME access to finance and investment opportunities.
Netherlands
August 2007 — September 2007

Strategy for the Development of Malawi's Financial Sector

World Bank
Management Consulting
A2F supported the The World Bank and the Government of Malawi in developing a Financial Sector Development Strategy, conducting a comprehensive assessment of the financial sector and preparing a phased strategic roadmap to strengthen financial inclusion, deepen financial markets, and enhance the sector’s competitiveness and contribution to economic growth.
Malawi
April 2009 — December 2009

Strengthening of Guinea's Microfinance Sector

World Bank
Management Consulting
A2F supported the World Bank in strengthening the microfinance sector in Guinea, conducting institutional diagnostics of major MFIs and sector stakeholders, and developing financing mechanisms and strategic recommendations—including liquidity and guarantee facilities—to improve sustainable access to finance.
Guinea
July 2016 — September 2017

Study of Financial Reform in Rural Areas of the Central Plains Economic Zone

Asian Development Bank
Economic Consulting
A2F supported the Asian Development Bank in assessing financial sector reforms in rural areas of China’s Central Plains Economic Zone, conducting research on international best practices, surveys, and policy analysis to evaluate constraints in rural finance and develop a reform policy package to improve access to finance for agricultural producers and SMEs.
China
May 2015 — December 2015

Study on the Effectiveness of MSME Financing in Zimbabwe

Dutch Entrepreneurial Development Bank
Economic Consulting
A2F supported the Dutch Entrepreneurial Development Bank (FMO) in conducting an ex‑post evaluation of MSME financing interventions in Zimbabwe, assessing the effectiveness of investments through mixed‑methods analysis of financial institutions and MSME beneficiaries, and delivering insights on impact drivers to strengthen financial inclusion in fragile contexts.
Zimbabwe
August 2015 — December 2015

Study on the Feasibility, Type, Outreach, and Potential of the Development of Gender-Related Housing Finance Products

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in assessing the feasibility and design of gender‑focused housing finance products across Colombia, India, and Kenya, conducting a multi‑country market assessment based on 2,000 household surveys and institutional analysis to identify constraints faced by women, and delivering tailored recommendations on product design and strategies to expand women’s access to housing and housing finance.
Colombia, India, Kenya
June 2017 —June 2018

Study on Women’s Employment, Safety, and Mobility in the Maldives

World Bank
Economic Consulting
A2F conducted a comprehensive study in the Maldives for the World Bank to analyze gender disparities in employment, safety, and mobility in key growth sectors. We applied a mixed-method approach combining national data analysis, surveys, focus group discussions, and stakeholder interviews to identify barriers to women’s labor force participation in fisheries and tourism. We delivered actionable recommendations and mapped pathways to promote gender-equitable value chains and increase women’s participation in priority sectors.
Maldives
February 2024 — August 2024

Study to Understand the Banking Needs of Vietnamese Women: Business Owners, Housewives, and Salaried Employees

International Finance Corporation
Economic Consulting
A2F supported the IFC in developing a Customer Value Proposition for women in Vietnam by analysing the banking needs of different female segments. We conducted qualitative research through focus groups and interviews, complemented by desk research on women’s economic participation. We delivered actionable insights, a Gender Action Plan, and recommendations to help design tailored financial products for women.
Vietnam
January 2022 — June 2022

Support for the Refinement of Lesotho's Business Environment and Technical Assistance Facility

Millennium Challenge Corporation
Management Consulting
A2F supported MCC in refining the design and implementation of the BETA Facility in Lesotho to strengthen MSME growth and job creation. We carried out stakeholder consultations, reviewed programme design, and developed terms of reference for facility management. We provided recommendations to enhance incubators, savings groups, value chains, and policy frameworks supporting MSMEs.
Lesotho
May 2022 — May 2023

Support to Regional Women Enterprises Competitiveness Program under the African Women in Business Initiative

African Development Bank
Management Consulting
A2F supported the African Development Bank in implementing a regional program to strengthen the competitiveness of women‑owned enterprises under the African Women in Business Initiative, delivering capacity‑building, mentoring, and project monitoring to enhance managerial, governance, and entrepreneurial capabilities, and supporting SME growth through targeted training and structured M&E frameworks.
Ethiopia, Gabon, Morocco, Sierra Leone, South Africa, Uganda
October 2014 — October 2015

Support to the MSME Banking Department of the Bank of Maldives

Government of the Maldives
Management Consulting
A2F supported the Asian Development Bank and the Ministry of Economic Development of Maldives in strengthening the MSME banking capabilities of the Bank of Maldives, conducting market assessments and institutional diagnostics, and delivering strategy development, product design, and capacity‑building to support the rollout of sustainable MSME financial services.
Maldives
August 2014 — September 2015

Survey of Women-led SMEs in Zambia on Movable Asset-based Financing, Access to Finance, and Capacity-Building

International Finance Corporation
Economic Consulting
A2F supported the International Finance Corporation in conducting a combined market study on movable asset‑based financing and access to finance for SMEs and women‑led SMEs in Zambia. We analysed market constraints, financing gaps, and international best practices to identify opportunities for expanding movable asset‑based lending. We also implemented a large‑scale survey and focus groups with 500 WSMEs to assess financial access, borrowing needs, and gender‑specific barriers.
Zambia
March 2020 — December 2020

Survey on Gender Dimensions of Cross-Border Trade in India

World Bank
Economic Consulting
A2F conducted a gender-focused trade survey in India for the World Bank, identifying barriers faced by women and men in cross-border trade and generating evidence to inform gender-responsive policy reforms. We implemented a CATI-based data collection approach, surveying 600 traders and 400 agents to assess gender-specific constraints across different stakeholder groups in trade logistics and facilitation. We analyzed the data to distinguish gender-differentiated challenges and delivered actionable recommendations to reduce bottlenecks and improve participation of women in cross-border trade.
India
August 2023 — December 2023

Survey on MSMEs, Financial Products and Services in Honduras

Inter-American Development Bank
Economic Consulting
A2F designed and implemented a gender-sensitive MSME survey in Honduras for the Inter-American Development Bank, generating evidence on access to and use of financial products and services. We developed the full survey methodology, instruments, and data systems, enabling robust analysis of gender-based differences in financial needs and constraints. We delivered comprehensive insights to inform the design of tailored financial and non-financial solutions supporting MSME growth and financial inclusion.
Honduras
June 2024 — June 2025

Survey on Tourism, Gender, and Competitiveness in Grenada and Saint Lucia

World Bank
Economic Consulting
A2F supported the The World Bank in conducting a survey and analytical study on the relationship between tourism models, gender, and competitiveness in Grenada and St. Lucia, collecting and analysing firm‑ and worker‑level data to assess employment dynamics, gender disparities, and linkages with the agricultural sector, and delivering evidence‑based insights to inform gender‑responsive policy and private sector development in tourism.
Grenada, Saint Lucia
March 2017 — January 2018

Survey on Transport Infrastructure in Bamako and Nouakchott

World Bank
Economic Consulting
A2F conducted a comprehensive survey for the World Bank to assess transport infrastructure constraints and mobility needs in Bamako and Nouakchott. We implemented mixed‑methods research, including surveys of transport users, drivers, and operators, alongside focus groups and field observations. We delivered insights on barriers affecting vulnerable groups and provided recommendations to improve urban transport access and efficiency.
Mali, Mauritania
March 2021 — July 2021

Technical Assistance for the Design and Validation of New Agricultural Loan Products in Jamaica

Access Financial Services Ltd.
Management Consulting
A2F supported Access Financial Services Ltd. in designing and validating new agricultural loan products, conducting market analysis and developing tools to improve client segmentation, and delivering updated lending processes, guidelines, and capacity‑building to strengthen rural and agribusiness financing.
Jamaica
July 2014 — September 2014

Technical Assistance on Gender and Economic Inclusion for the Indorama Childcare Training and Support Programme

European Bank for Reconstruction & Development
Management Consulting
A2F provided technical assistance to support the Indorama Childcare Training and Support Programme in Uzbekistan, strengthening childcare services and promoting women’s economic inclusion through improved early childhood education. We conducted assessments, stakeholder consultations, and institutional mapping to identify infrastructure, skills, and capacity gaps in preschool systems and workforce development. We developed and supported the implementation of action plans for facility rehabilitation and teacher training, contributing to enhanced learning environments and inclusive employment outcomes.
Uzbekistan
June 2024 — March 2025

Technical Assistance to Enhance Copedu PLC's Financing for Women-owned MSEs (Phase I)

Access to Finance Rwanda
Management Consulting
A2F provided technical assistance to Copedu PLC in Rwanda for Access to Finance Rwanda, conducting an institutional needs assessment to strengthen financing for women-owned MSEs. We assessed strategy, operations, systems, products, and gender inclusion capacities to identify key gaps affecting SME finance delivery. We delivered targeted recommendations to enhance product offerings, build institutional capacity, and support the development of inclusive financial solutions for women entrepreneurs.
Rwanda
March 2024 — November 2024

Technical Oversight for the Senegal II Compact's Consumer Demand Support Activity

Millennium Challenge Corporation
Management Consulting
A2F supported the Millennium Challenge Corporation (MCC) in providing technical oversight for a rural electrification programme in Senegal under the Consumer Demand Support Activity. We delivered strategic guidance on programme design, implementation, and monitoring, addressing barriers to grid access, consumer education, and productive use of electricity. We also supported the design of an equipment financing mechanism to facilitate uptake of electrical connections by households and SMEs.
Senegal
May 2022 — May 2027

Training of Staff at La Inmaculada Credit Union

La Inmaculada Credit Union Ltd.
Management Consulting
A2F supported La Inmaculada Credit Union Limited (LICU) in strengthening staff capacity and credit operations through targeted training and advisory services, reviewing and enhancing lending processes and policies, and delivering a structured capacity‑building programme to improve credit appraisal, portfolio management, and risk assessment practices.
Belize
July 2014 — October 2014

Training on SME Banking for SECO's Private Sector Development Division

Swiss State Secretariat for Economic Affairs
Management Consulting
A2F supported the State Secretariat for Economic Affairs (SECO) in designing and delivering a specialised SME banking training programme for its Private Sector Development Division, equipping staff with practical knowledge of SME finance, banking business models, credit risk management, and institutional capabilities required to support and monitor SME finance initiatives in developing and emerging markets.
Switzerland
January 2009

Valuation of Four African Microfinance Institutions

Accion International
Management Consulting
A2F supported Accion International in conducting a comprehensive valuation and assessment of its African microfinance institution portfolio, applying advanced financial valuation methodologies to determine the equity value and investment prospects of multiple MFIs operating in Africa. The assignment included discounted cash flow modelling, analysis of comparable transactions, and assessment of macroeconomic, geopolitical, and institutional factors affecting performance, providing an evidence-based valuation framework to support investment decision-making.
United States of America
November 2011 — December 2011

World Bank Enterprise Survey — Mexico (2023)

World Bank
Economic Consulting
A2F conducted the Mexico Enterprise Survey 2023 for the World Bank, delivering a nationally representative assessment of firm performance and business environment conditions across multiple regions and sectors. We implemented large-scale data collection covering approximately 1,320 enterprises, including a panel component to track firm dynamics over time and generate robust, comparable insights. We managed end‑to‑end survey execution—including sampling, enumerator training, fieldwork supervision, and real-time data quality control—in close coordination with the World Bank to ensure high-quality and reliable data outputs.
Mexico
February 2023 — October 2023

World Bank Enterprise Surveys — Barbados and Jamaica (2023)

World Bank
Economic Consulting
A2F implemented Barbados and Jamaica's Enterprise Surveys for the World Bank, generating firm-level data to assess business environment conditions and support evidence-based policy dialogue. We conducted interviews with top management across 150 enterprises per country using standardized Enterprise Survey methodologies to ensure comparability and reduce measurement error. We managed fieldwork, including enumerator training, data collection, and quality control, delivering reliable datasets to inform the World Bank’s Business Enabling Environment (BEE) analysis.
Barbados, Jamaica
February 2023 — October 2023
Uganda
UG

Green Investments and Sustainable Land Use Market Study

A2F Consulting supported the World Bank in conducting a market study on green investments and sustainable land use in Uganda, focusing on key export value chains such as coffee and fish processing. The objective was to assess market opportunities, address financing gaps, and support compliance. (September 2024 — June 2025)

Tunisia
TN

Study on Agribusinesses Willingness to Pay for Water

A2F Consulting supported the Millennium Challenge Corporation (MCC) in conducting a Willingness to Pay (WTP) study in Tunisia to assess the economic value of reliable water supply. The project aimed to quantify the benefits of improved water availability for households, agribusinesses, and tourism. (October 2019 — March 2020)

Togo
TO

Economic Inclusion of Youth and Women into Value Chains

A2F Consulting supported the World Bank in assessing opportunities for the economic inclusion of youth and women in high-potential value chains in Togo. The project aimed to identify pathways to increase employment, productivity, and income for target populations across key agricultural sectors. (September 2021 — May 2022)

Spain
ES

Analysis of Labor Demand for Migrants

A2F Consulting was commissioned by the World Bank to conduct a labor market demand assessment in Spain to support Global Skills Partnerships (GSPs) and the development of regular circular migration pathways with Colombia, Ecuador, and the Dominican Republic. The study focused on identifying high-demand occupations and the skills required. (November 2024 — September 2025)

South Africa
ZA

Business Process Reengineering and Enterprise System Architecture Development in the National Credit Regulator

A2F Consulting supported the International Finance Corporation (IFC) in conducting business process reengineering and enterprise system architecture development for the National Credit Regulator (NCR) in South Africa. The project aimed to modernise operational processes. (August 2024 — November 2024)

Philippines
PH

Development of a SupTech Program for Financial Supervision

A2F Consulting supported the Bangko Sentral ng Pilipinas (BSP), in collaboration with the Agence Française de Développement (AFD), in developing a Supervisory Technology (SupTech) Program to enhance data-driven financial supervision and payment system oversight. (June 2024 — December 2024)

Panama
PA

Introduction of Risk-Based Supervision

A2F Consulting supported the Superintendencia del Mercado de Valores (SMV) in Panama in introducing a Risk-Based Supervision (RBS) framework for the securities and pension sectors. The project aimed to modernise supervisory practices. (November 2017 — September 2019)

Nigeria
NG

Strengthening Microfinance Banks’ Business Process and Lending to MSMEs

A2F Consulting supported the Development Bank of Nigeria PLC in delivering technical assistance to participating financial institutions (PFIs) and microfinance banks to strengthen their business processes and expand MSME lending. The project aimed to enhance institutional capacity. (October 2022 — May 2023)

Namibia
NA

Implementation of a Risk-Based Supervision Framework

A2F Consulting supported the Namibia Financial Institutions Supervisory Authority (NAMFISA) in developing and implementing a Risk-Based Supervision Framework (RBSF) to strengthen financial sector oversight. The project aimed to enhance NAMFISA’s regulatory capacity. (December 2015 — March 2018)

Mozambique
MZ

Implementing an Automated Integrated Management System for the Mutual Guarantee Fund

A2F Consulting is supporting the Government of Mozambique (World Bank-funded) in designing, developing, and implementing an automated Integrated Management System (IMS) for the Sociedade Gestora do Fundo de Garantia Mutuária (SGFGM). The project aims to digitalize and streamline credit guarantee operations. (March 2026 — July 2029)

Malawi
MW

Design of the Accelerated Growth Corridors Project and Land Projects for the Malawi II Compact

A2F Consulting supported the Millennium Challenge Corporation (MCC) in conducting due diligence and supporting the design of the Malawi II Compact, with a focus on the Accelerated Growth Corridors (AGC) and Land Projects. The objective was to assess investment viability, strengthen agricultural value chains, and identify opportunities to mobilize private sector participation. (September 2020 — September 2021)

Lesotho
LS

Pilot Studies on Alternative Data-Driven Lending in the Banking Sector

A2F Consulting supported the World Bank in providing technical assistance to financial institutions in Lesotho to pilot alternative data-driven lending approaches. The project aimed to enhance access to finance for MSMEs—particularly women-owned businesses—by testing innovative credit assessment methods. (December 2022 — April 2023)

Kenya
KE

Transaction Advisor for the Establishment of the Kenya Credit Guarantee Company

A2F Consulting supported the National Treasury of Kenya (Government of Kenya) as Transaction Advisor in the establishment of the Kenya Credit Guarantee Company (KCGC). The project aimed to create a standalone, market-based credit guarantee institution to expand access to finance for MSMEs, particularly women-led and climate-focused businesses. (May 2025 — October 2025)

Jamaica
JM

Restructuring of the Business Processes of the Financial Services Commission

A2F Consulting supported the Financial Services Commission of Jamaica (FSC) in restructuring its business processes and designing an integrated technology platform. The project aimed to improve operational efficiency, modernize systems, and enhance service delivery. (January 2020 — October 2020)

Kosovo
XK

Support on Women's Economic Empowerment in Africa, Asia and Europe

A2F Consulting supported the Millennium Challenge Corporation (MCC) in the design and implementation of Women’s Economic Empowerment (WEE) interventions across multiple compact and threshold countries. The project aimed to strengthen women’s participation in the workforce, entrepreneurship, and broader economic systems. (September 2020 — September 2025)

Indonesia
ID

Support on Women's Economic Empowerment in Africa, Asia and Europe

A2F Consulting supported the Millennium Challenge Corporation (MCC) in the design and implementation of Women’s Economic Empowerment (WEE) interventions across multiple compact and threshold countries. The project aimed to strengthen women’s participation in the workforce, entrepreneurship, and broader economic systems. (September 2020 — September 2025)

Haiti
HT

Co-management of a Line of Credit and Partial Credit Guarantee Fund for MSMEs

A2F Consulting is co-managing a Line of Credit and Partial Credit Guarantee Fund for MSMEs in Haiti on behalf of the Fonds de Développement Industriel (FDI) and the World Bank. The project aims to improve access to finance for MSMEs by strengthening financial instruments. (May 2024 — June 2027)

Gambia
GM

Consultancy to Assess Market Potential for Economic Activities in the Kotu Stream

A2F Consulting supported the Ministry of Environment, Climate Change, and Natural Resources (World Bank-funded) in assessing market potential for economic activities in the Kotu Stream area in The Gambia. The project aimed to identify sustainable livelihood opportunities—particularly for women and youth. (July 2024 — December 2024)

Honduras
HN

Strengthening and Implementing Circular Labor Migration between Spain and Central America

A2F Consulting supported the Inter-American Development Bank (IDB) in evaluating and strengthening circular labour migration programs between Spain and Northern Central American countries. The objective was to assess programme performance, identify labor market opportunities, and provide actionable recommendations. (November 2025 — March 2026)

Guatemala
GT

Strengthening and Implementing Circular Labor Migration between Spain and Central America

A2F Consulting supported the Inter-American Development Bank (IDB) in evaluating and strengthening circular labour migration programs between Spain and Northern Central American countries. The objective was to assess programme performance, identify labor market opportunities, and provide actionable recommendations. (November 2025 — March 2026)

El Salvador
SV

Strengthening and Implementing Circular Labor Migration between Spain and Central America

A2F Consulting supported the Inter-American Development Bank (IDB) in evaluating and strengthening circular labour migration programs between Spain and Northern Central American countries. The objective was to assess programme performance, identify labor market opportunities, and provide actionable recommendations. (November 2025 — March 2026)

Dominican Republic
DO

Promoting Green Finance for Dominican, Jamaican and Ugandan Public Banks

A2F Consulting is supporting the Agence Française de Développement (AFD), under the EU-funded ILSA Programme, in delivering technical assistance to public development banks (PDBs) in the Dominican Republic, Jamaica, and Uganda. The project aims to strengthen PDBs’ capacity to finance sustainable and resilient investments in food systems. (March 2026 — March 2027)

Costa Rica
CR

Data Governance in the Costa Rican Social Security Fund

A2F Consulting supported the World Bank in strengthening data governance and management within the Costa Rican Social Security Fund (CCSS). The project aimed to enhance institutional data capabilities, enabling better decision-making, improved service delivery, and long-term sustainability. (May 2025 — June 2026)

Vietnam
VN

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Nepal
NP

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Madagascar
MG

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Laos
LA

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Ghana
GH

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Democratic Republic of the Congo
CD

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Congo
CG

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Chile
CL

Promotion of Gender Considerations and Empowerment in Low-carbon Value Chains

A2F Consulting supported the World Bank’s Forest Carbon Partnership Facility (FCPF) in identifying opportunities to promote gender considerations and women’s empowerment in low-carbon value chains across 15 Carbon Fund countries. The project combined cross-country analysis with targeted fieldwork. (November 2020 — January 2022)

Central African Republic
CF

Operationalization of the Partial Credit Guarantee Facility

A2F Consulting is supporting the Ministry of Finance and Budget (with the World Bank) in establishing and operationalising a Partial Credit Guarantee (PCG) Facility in the Central African Republic. The project aims to improve access to finance for SMEs—particularly women-owned businesses—and promote climate-smart investments. (February 2025 — August 2027)

Mexico
MX

Gender Disparities in Mobility and Employment in the Railway Sector in Latin America and the Caribbean

A2F Consulting supported the World Bank in analyzing gender disparities in mobility and employment within the railway sector across Latin America and the Caribbean, focusing on Mexico, Argentina, Brazil, and Colombia. The project aimed to identify barriers faced by women. (December 2024 — June 2025)

Colombia
CO

Gender Disparities in Mobility and Employment in the Railway Sector in Latin America and the Caribbean

A2F Consulting supported the World Bank in analyzing gender disparities in mobility and employment within the railway sector across Latin America and the Caribbean, focusing on Mexico, Argentina, Brazil, and Colombia. The project aimed to identify barriers faced by women. (December 2024 — June 2025)

Brazil
BR

Gender Disparities in Mobility and Employment in the Railway Sector in Latin America and the Caribbean

A2F Consulting supported the World Bank in analyzing gender disparities in mobility and employment within the railway sector across Latin America and the Caribbean, focusing on Mexico, Argentina, Brazil, and Colombia. The project aimed to identify barriers faced by women. (December 2024 — June 2025)

Bahamas
BS

Implementation of a FinTech Platform for the Small Business Development Center

A2F Consulting supported the Inter-American Development Bank (IDB) and the Small Business Development Center (SBDC) Bahamas in designing and implementing a digital strategy framework and FinTech platform under the Accelerate Bahamas! program. The project aimed to strengthen the entrepreneurial ecosystem. (June 2022 — February 2023)

Argentina
AR

Rural Poverty and Sustainable Landscape Management Assessment

A2F Consulting supported the World Bank in assessing rural poverty and sustainable landscape management in Argentina, with a focus on the Chaco and Yungas eco-regions. The project aimed to generate evidence to inform policies and programs that enhance ecosystem resilience and improve the livelihoods of rural communities. (November 2021 — September 2022)

South Sudan
SS

Market Skills Assessment in the Banking and Finance Sector

A2F supported the Bank of South Sudan (BoSS) in conducting a market skills assessment of the banking and financial sector to identify workforce capacity gaps, emerging skills needs, and priority training requirements. The assignment combined stakeholder consultations, surveys, interviews, and labor market analysis. (June 2026 — November 2026)

Zimbabwe
ZW

Study on the Effectiveness of MSME Financing

A2F supported the Dutch Entrepreneurial Development Bank (FMO) in conducting an ex‑post evaluation of MSME financing interventions in Zimbabwe, assessing the effectiveness of investments through mixed‑methods analysis of financial institutions and MSME beneficiaries. (August 2015 — December 2015)

Zambia
ZM

Design, Supply, Installation, Configuration, and Commission of an Automated Credit Scoring and Pricing Model

A2F supported the Development Bank of Zambia in designing and implementing an automated credit scoring and pricing model to strengthen SME lending and risk management, developing IFRS 9‑ and Basel II‑compliant models based on historical data and behavioural indicators. (January 2018 — August 2018)

Uzbekistan
UZ

Building the Capacity of the Central Bank of the Republic of Uzbekistan to Collect, Analyze, and Use SME-Level Sex-Disaggregated Supply-Side Data

A2F supported EBRD in strengthening the Central Bank of Uzbekistan’s capacity to collect and use sex‑disaggregated SME data for financial sector analysis. We assessed institutional frameworks, data systems, and existing programmes to identify gaps in data collection, standardisation, and reporting. (August 2021 — December 2021)

United States of America
USA

Research on Crowdfunding as a Capital Source

A2F supported the U.S. Small Business Administration and the National Women’s Business Council in conducting a comprehensive study on crowdfunding as a capital source, analysing market dynamics, platform data, and gender-specific factors. (August 2016 — August 2017)

United Kingdom
UK

Gender SMART Tool Update

A2F supported the European Bank for Reconstruction and Development in updating and enhancing the Gender SMART tool, a structured framework used to integrate gender considerations into project design and implementation. (January 2023 — April 2023)

Ukraine
UA

Food Systems, Land Use and Restoration: Framework for the Climate-Smart Agriculture Platform

A2F developed a Climate Smart Agriculture knowledge platform for Ukraine under the World Bank’s Food Systems, Land Use and Restoration (FOLUR) program, supporting recovery and long-term sector transformation. We designed an EU-aligned, interoperable digital repository within the State Agrarian Registry. (April 2026 — March 2027)

Türkiye
TR

Qualitative Assessment of Economic Mobility and Labor Markets: A Gender Perspective

A2F supported the World Bank in conducting a qualitative assessment of economic mobility, labour markets, and entrepreneurship in Türkiye from a gender perspective, examining the factors that influence women’s and men’s economic opportunities and pathways to social and economic advancement. (May 2013 — September 2013)

Tanzania
TZ

Diagnostic of Tanzania's Warehousing and its Warehouse Receipts System

A2F conducted a comprehensive diagnostic of Tanzania’s warehousing infrastructure and Warehouse Receipts System for IFC, assessing market, regulatory, and institutional constraints to unlock agricultural finance and investment. We applied mixed-methods analysis. (June 2024 — September 2024)

Tajikistan
TJ

Assistance in Developing Deposit Insurance in the Kyrgyz Republic, Mongolia and Tajikistan

A2F supported the European Bank for Reconstruction and Development (EBRD) in strengthening deposit insurance systems in Mongolia, Tajikistan, and the Kyrgyz Republic, providing technical assistance on legislative reforms, institutional arrangements, systemic risk management, and operational improvements. (May 2011 — September 2013)

Switzerland
CH

Training on SME Banking for SECO's Private Sector Development Division

A2F supported the State Secretariat for Economic Affairs (SECO) in designing and delivering a specialised SME banking training programme for its Private Sector Development Division, equipping staff with practical knowledge of SME finance, banking business models, credit risk management, and institutional capabilities. (January 2009)

South Korea
KR

Review of the Effectiveness of Committees, Panels, and Groups Established by the Board of the Green Climate Fund

A2F supported the Green Climate Fund in assessing the effectiveness of its Board’s committees, panels, and groups, evaluating their performance, value generation, and operational efficiency against expected outcomes. (December 2018 — October 2019)

Sierra Leone
SN

Comprehensive Stock-taking of the Implementation and Impact of the Financial Sector Development Plan

A2F supported the Bank of Sierra Leone in conducting a comprehensive stock‑taking of the implementation and impact of the Financial Sector Development Plan (FSDP), analysing progress against the results framework, institutional arrangements, and implementation performance. (July 2017 — March 2018)

Senegal
SN

Technical Oversight for the Senegal II Compact's Consumer Demand Support Activity

A2F supported the Millennium Challenge Corporation (MCC) in providing technical oversight for a rural electrification programme in Senegal under the Consumer Demand Support Activity. We delivered strategic guidance on programme design, implementation, and monitoring. (May 2022 — May 2027)

Rwanda
RW

Technical Assistance to Enhance Copedu PLC's Financing for Women-owned MSEs (Phase I)

A2F provided technical assistance to Copedu PLC in Rwanda for Access to Finance Rwanda, conducting an institutional needs assessment to strengthen financing for women-owned MSEs. We assessed strategy, operations, systems, products, and gender inclusion capacities. (March 2024 — November 2024)

Romania
RO

Business Process Re-Engineering of Sunrise Communications' Partner Contact Centers

A2F supported Sunrise Communications AG in re‑engineering business processes across its partner contact centre network, redesigning service delivery workflows using Lean Six Sigma and advanced process mapping. (January 2014 — July 2017)

Peru
Peru

Due Diligence of the SME Business of a Large Commercial Bank

A2F supported the Belgian Investment Company for Developing Countries (BIO) in conducting due diligence of the SME business of one of Peru’s largest commercial banks, assessing its market position, institutional capacity, governance arrangements, and financial performance. (October 2008 — November 2008)

Papua New Guinea
PG

Designing a Gender Strategy for the Pacific Microfinance Initiative

A2F supported the International Finance Corporation (IFC) in designing a gender strategy for the Pacific Microfinance Initiative, conducting regional assessments of microfinance sectors and gender finance practices. (May 2012 — October 2012)

Palestinian Territories
PS

Digital Transformation Strategy, Business Process Re-Engineering, and Design of a New Property and Cadastre System

A2F supported the Ministry of Finance and the Palestine Land Authority in the West Bank for the World Bank by developing a comprehensive digital transformation strategy to modernize land administration systems and services. (January 2024 — July 2024)

Pakistan
PK

SME Finance Market Assessment and Development of an Off-Grid Renewable Energy Finance Facility

A2F supported the KfW Development Bank in conducting a comprehensive SME finance market assessment and designing an off‑grid renewable energy finance facility in Pakistan, analysing supply and demand constraints, identifying financing bottlenecks, and developing a scalable financing model. (July 2014 — March 2015)

Niger
NE

Independent Evaluation of the Activity of the Regional Sahel Pastoralism Support Project

A2F supports the Millennium Challenge Corporation (MCC) in a multi-year independent evaluation of the PRAPS Activity in Niger, covering animal health, natural resource management, and market access interventions. We apply a mixed-methods approach. (June 2019 — February 2028)

Nicaragua
NI

Due Diligence of Grupo LAFISE's SME Business in Central America

A2F supported the Belgian Investment Company for Developing Countries (BIO) in conducting due diligence of the SME business of LAFISE, one of the largest regional banking groups in Central America, assessing its market position, financial performance, governance, risk profile, and institutional capacity. (October 2011 — November 2011)

Netherlands
NL

Strategy Consulting and Project Feasibility Study for an Electronic Marketplace for SMEs

A2F supported the BiD Network in designing the strategic framework and assessing the feasibility of an innovative online marketplace connecting SMEs in developing countries with potential investors. The assignment involved evaluating alternative business models. (August 2007 — September 2007)

Morocco
MA

Advisory Support for the Systemic Crisis in the Moroccan Microfinance Sector

A2F supported the Frankfurt School of Finance & Management in assessing and addressing the systemic crisis affecting Morocco’s microfinance sector, conducting institutional reviews and sector-wide diagnostics to identify the underlying causes of deteriorating loan portfolio quality. (December 2008 — February 2009)

Mongolia
MN

Building the Capacity of the Central Bank of Mongolia to Collect, Analyze, and Use SME-Level Sex-Disaggregated Supply-Side Data

A2F supported the European Bank for Reconstruction and Development in strengthening the Central Bank of Mongolia’s capacity to collect and use sex‑disaggregated SME data for financial sector analysis. We assessed institutional frameworks, data systems, and existing programmes. (February 2022 — June 2022)

Moldova
MD

Development of the M&E System for the Organization for Small and Medium Enterprises Sector Development of Moldova's Programs

A2F supported the Moldovan government in developing a comprehensive monitoring and evaluation (M&E) system for ODIMM under Moldova’s Competitiveness Enhancement Project, designing the overall M&E framework, results matrix, indicators, data flows, and organisational structure. (October 2017 — March 2018)

Mauritania
MR

Survey on Transport Infrastructure in Bamako and Nouakchott

A2F conducted a comprehensive survey for the World Bank to assess transport infrastructure constraints and mobility needs in Bamako and Nouakchott. We implemented mixed‑methods research, including surveys of transport users, drivers, and operators. (March 2021 — July 2021)

Mali
ML

Diagnosis of the Shea Sector

A2F conducted a value chain analysis of the shea sector in Mali for the World Bank, focusing on strengthening women‑led cooperatives and SMEs. We identified gaps in productive capacity, quality control, and market linkages through stakeholder interviews and surveys. (March 2022 — August 2022)

Maldives
MV

Support to the MSME Banking Department of the Bank of Maldives

A2F supported the Asian Development Bank and the Ministry of Economic Development of Maldives in strengthening the MSME banking capabilities of the Bank of Maldives, conducting market assessments and institutional diagnostics, and delivering strategy development. (August 2014 — September 2015)

Malaysia
MY

Designing of Toolkit on Gender Inclusion Policy Development

A2F supported the Alliance for Financial Inclusion (AFI) in developing a Gender Inclusion Finance toolkit to strengthen the integration of gender considerations across financial sector policies and programmes. We conducted consultations and data collection. (July 2020 — September 2020)

Luxembourg
LU

Microinsurance Landscape Study for Latin America and the Caribbean

A2F supported the Microinsurance Network in conducting a comprehensive landscape study of microinsurance markets across Latin America and the Caribbean, updating regional databases through surveys and stakeholder interviews, and delivering analysis and dissemination outputs. (April 2017 — February 2018)

Liberia
LR

Developing a Regulatory and Supervisory Framework for Liberia's Insurance Sector

A2F supported the World Bank and the Central Bank of Liberia (CBL) in strengthening the regulatory and supervisory framework for Liberia’s insurance sector, reviewing regulatory provisions against international standards, and providing technical assistance to enhance prudential oversight. (January 2012 — September 2013)

Lebanon
LB

Evaluation of the Global Procurement Partnership Multi-Donor Trust Fund

A2F conducted an independent evaluation of the World Bank’s Global Procurement Partnership Multi‑Donor Trust Fund (GPP MDTF), assessing its performance in strengthening public procurement systems through analytical tools, digital solutions, and country‑level reforms. (January 2023 — June 2024)

Latvia
LV

Advisory Support for the Restructuring of a Leading Commercial Bank

A2F supported the European Bank for Reconstruction and Development (EBRD) in evaluating restructuring options for one of Latvia’s leading commercial banks following a government intervention triggered by severe liquidity challenges. The assignment provided financial modelling and strategic advisory services. (October 2009 — December 2009)

Kyrgyz Republic
KG

Design of a Deposit Insurance Scheme for the Kyrgyz Microfinance Sector

A2F supported the Asian Development Bank (ADB), the National Bank of the Kyrgyz Republic, and the Deposit Protection Agency in assessing options to extend deposit insurance to microfinance institutions and credit unions. (July 2013 — December 2013)

Kazakhstan
KZ

Evaluation of the Global Procurement Partnership Multi-Donor Trust Fund

A2F conducted an independent evaluation of the World Bank’s Global Procurement Partnership Multi‑Donor Trust Fund (GPP MDTF), assessing its performance in strengthening public procurement systems through analytical tools, digital solutions, and country‑level reforms. (January 2023 — June 2024)

Jordan
JO

Data Quality Review for the Jordan Compact in the Water, Sanitation, Hygiene, and Irrigation Sectors

A2F supported MCA‑Jordan in conducting a comprehensive data quality review for water and irrigation projects under the Jordan Compact, assessing the validity and reliability of institutional and survey data. (August 2016 — December 2016)

Japan
JP

Evaluation of the Implementation of the African Development Bank's External Representation Office in Asia

A2F supported the African Development Bank in evaluating the implementation of its External Representation Office for Asia (SNAR), assessing organizational design, performance, and achievements against strategic objectives. (July 2017 — December 2017)

Italy
IT

Improving Arval Italy's SME Business Division Value-Chain through Lean Project Management Principles

A2F supported Arval, a BNP Paribas Group subsidiary, in optimizing the SME business division value chain through lean project management, mapping current processes and customer journeys. (October 2017 — November 2017)

India
IN

Survey on Gender Dimensions of Cross-Border Trade

A2F conducted a gender-focused trade survey in India for the World Bank, identifying barriers faced by women and men in cross-border trade and generating evidence to inform gender-responsive policy reforms. (August 2023 — December 2023)

Guyana
GY

Market Demand Study to Determine the Feasibility of Re-Establishing a National Development Bank

A2F supported the Government of the Cooperative Republic of Guyana and the Caribbean Development Bank in assessing the feasibility of re‑establishing a national development bank, analysing the financial sector structure and SME financing constraints. (April 2018 — June 2018)

Guinea-Bissau
GW

Evaluation of the Global Procurement Partnership Multi-Donor Trust Fund

A2F conducted an independent evaluation of the World Bank’s Global Procurement Partnership Multi‑Donor Trust Fund (GPP MDTF), assessing its performance in strengthening public procurement systems through analytical tools, digital solutions, and country‑level reforms. (January 2023 — June 2024)

Guinea
GN

Strengthening of Guinea's Microfinance Sector

A2F supported the World Bank in strengthening the microfinance sector in Guinea, conducting institutional diagnostics of major MFIs and sector stakeholders, and developing financing mechanisms and strategic recommendations. (July 2016 — September 2017)

Grenada
GD

Survey on Tourism, Gender, and Competitiveness in Grenada and Saint Lucia

A2F supported the The World Bank in conducting a survey and analytical study on the relationship between tourism models, gender, and competitiveness in Grenada and St. Lucia, collecting and analysing firm‑ and worker‑level data to assess employment. (March 2017 — January 2018)

Germany
DE

Business Process Re-Engineering of Sunrise Communications' Partner Contact Centers

A2F supported Sunrise Communications AG in re‑engineering business processes across its partner contact centre network, redesigning service delivery workflows using Lean Six Sigma and advanced process mapping. (January 2014 — July 2017)

Georgia
GE

Post-Compact Evaluation of the Activity of the Georgia Regional Development Fund

A2F supported the Millennium Challenge Corporation in conducting an independent evaluation of the Georgia Regional Development Fund (GRDF), assessing how the fund’s design, theory of change, and SME support model contributed to financial and development outcomes. (October 2015 — June 2017)

Gabon
GA

Support to Regional Women Enterprises Competitiveness Program under the African Women in Business Initiative

A2F supported the African Development Bank in implementing a regional program to strengthen the competitiveness of women‑owned enterprises under the African Women in Business Initiative, delivering capacity‑building, mentoring, and project monitoring. (October 2014 — October 2015)

Ethiopia
ET

Policy Guidance to Foster Innovative Risk Management Solutions to Promote Investments in Africa

A2F supported the Food and Agriculture Organization (FAO) in analysing and promoting innovative risk‑management solutions for agribusiness investment across multiple African countries, conducting case studies and stakeholder consultations. (September 2013 — March 2014)

Egypt
EG

Evaluation of the European Bank for Reconstruction and Development—Swiss State Secretariat for Economic Affairs Inclusion Technical Cooperation Programme

A2F conducted an independent evaluation of the EBRD‑SECO Inclusion Technical Cooperation Programme (ITCP) in the SEMED region, assessing its impact, sustainability, and contribution to inclusive economic development. (January 2023 — August 2023)

Ecuador
EC

Fostering the Financial Inclusion of Forcibly Displaced People

A2F supported IFC in assessing financial inclusion opportunities for forcibly displaced people (FDPs) in Ecuador, including migrants and host communities. We conducted a mixed‑methods market assessment. (August 2022 — December 2022)

East Timor
TL

Expansion of Banco Nacional de Comércio de Timor‑Leste's Financial Services

A2F supported the Asian Development Bank in expanding financial services in East Timor, advising Banco Nacional de Comércio de Timor‑Leste on upgrading its core banking systems and IT infrastructure. (March 2015 — June 2017)

Djibouti
DJ

MSME Finance and Financial Inclusion Technical Assistance

A2F supported the World Bank in providing technical assistance to strengthen MSME finance and financial inclusion in Djibouti, focusing on enhancing the microfinance sector and regulatory framework. (January 2020 — May 2020)

Côte d'Ivoire
CI

Data Quality Review in Support of the Côte d'Ivoire Compact

A2F supported the Millennium Challenge Corporation in conducting a data quality review for the Côte d’Ivoire Compact, assessing the quality and accuracy of monitoring data, reviewing data sources, datasets, indicators, and reporting processes. (February 2019 — August 2019)

Colombia
CO

Improving the Adaptation of Financial Products and Services for Women Entrepreneurs

A2F supported the Inter-American Development Bank in Colombia to improve the adaptation of financial products for women entrepreneurs, addressing gender gaps in access to finance. We applied a user-centered approach combining data analysis, market segmentation, and stakeholder engagement. (August 2024 — May 2025)

China
CN

Assessment of Branch Operations and Strategic Repositioning at the Postal Savings Bank of China

A2F supported the Postal Savings Bank of China and GIZ in assessing and repositioning the bank’s microfinance and rural finance operations, conducting market and operational diagnostics across rural branches, and developing a customer-centric service model. (May 2008 — June 2008)

Chad
TD

Fostering the Financial Inclusion of Forcibly Displaced People and Host Communities

A2F conducted a financial gap assessment in Chad for the IFC, analyzing opportunities to advance financial inclusion for forcibly displaced people and host communities in fragile contexts. We applied a mixed-method approach. (June 2025 — December 2025)

Cape Verde
CV

Design of a Credit Guarantee Mechanism for Cape Verdean Microfinance Institutions

A2F supported the design of a credit guarantee mechanism in Cape Verde for ADA and Luxembourg Cooperation, strengthening access to refinancing for microfinance institutions under the PADFI programme. We assessed existing guarantee schemes and stakeholder capacity. (October 2023 — January 2025)

Canada
CA

Review and Gender Mainstreaming of the M&E Framework of the Canada-African Development Bank Climate Fund

A2F supported the African Development Bank in reviewing and gender-mainstreaming the Monitoring and Evaluation framework of the Canada–Africa Climate Fund, strengthening its ability to track gender-responsive climate investments. We applied a mixed-method approach. (February 2024 — August 2024)

Cameroon
CM

Market Scoping Study to Inform the Development of the Affirmative Finance Action for Women in Africa Program

A2F supported the African Development Bank in conducting a multi‑country market scoping study to inform the design of the Affirmative Finance Action for Women in Africa (AFAWA) program, assessing constraints and opportunities affecting women‑owned MSMEs through country missions and stakeholder consultations. (April 2016 — May 2016)

Burundi
BI

Development of a National Microfinance Strategy

A2F supported the Government of Burundi in developing a National Microfinance Strategy, conducting a comprehensive assessment of the microfinance sector, identifying key constraints, opportunities, and stakeholders, and facilitating consultations and strategy discussions. (July 2011 — August 2011)

Burkina Faso
BF

Evaluation of Access to Rural Finance Activity

A2F supported the Millennium Challenge Corporation in conducting an independent evaluation of the Access to Rural Finance Activity in Burkina Faso, using mixed‑methods analysis. (October 2014 — June 2015)

Botswana
BW

Assessment of the Readiness for Anti-Money Laundering and Counter-Financing of Terrorism Risk-Based Supervision

A2F supported the Non‑Bank Financial Institutions Regulatory Authority (NBFIRA) in assessing its readiness to implement risk‑based supervision for AML/CFT. We conducted a comprehensive review of institutional structures, supervisory functions, and operational frameworks across key directorates. (March 2019)

Bosnia & Herzegovina
BA

Institution-Building and Process Optimization at Mi-Bospo

A2F supported the European Bank for Reconstruction and Development and European Fund for Southeast Europe in strengthening institutional capacity and optimizing business processes at Mi‑Bospo, conducting strategic diagnostics and customer‑centric analyses. (March 2015 — February 2016)